FAQ

Orders and Shipping

How long does shipping take?

Shipping typically takes 1 to 3 working days within Tamil Nadu, 2 to 6 working days for Kerala, 3 to 10 working days for Karnataka and Andhra Pradesh, and 6 to 12 working days for North India.

Do you ship internationally?

Currently, we ship within India only. If you require international shipping, please feel free to call or WhatsApp us for assistance.

How can I track my order?

You will receive a tracking link via Whatsapp once your order has been shipped. If you wish to check the delivery status at any time, feel free to call or WhatsApp us.

Can I cancel or change my order after placing it?

You can cancel or update your order anytime before it has been shipped. However, as per our company policy, we are unable to offer refunds. Instead, we will issue you a gift card equivalent to your purchase amount, which will remain valid for a lifetime.

Returns, Exchanges, and Support

What is your return and exchange policy?

We offer exchanges. For more details, please visit our Returns & Exchange Policy page.

What should I do if I receive a damaged or wrong item?

We apologize for the inconvenience! Please contact our customer support team within 24 hours, and we’ll fix the issue promptly.

Do you offer returns or exchanges for white clothing?

Due to the delicate nature of white clothing, we do not offer returns or exchanges for white items. Please refer carefully to our size guide before purchasing.

Do Your Offer Refunds?

We do not offer refunds. Instead, we will provide you with a gift card equal to the purchase amount, which will remain valid for a lifetime.